Terms of Service

Last updated: September 6, 2026

1. Agreement to Terms

By accessing or using JunkMint ("the Platform"), operated by Know Leap Strategies LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

JunkMint is a software-as-a-service platform that provides junk removal companies ("Subscribers") with tools for job scheduling, onsite quoting, payment processing, photo documentation, and business management. The Platform is an internal operations tool for Subscribers and is not a consumer-facing marketplace.

3. Subscriber Accounts

Access to the Platform is by invitation only. Each Subscriber organization is responsible for maintaining the confidentiality of its users' login credentials and for all activities under its account. Subscribers must promptly notify us of any unauthorized access.

4. Subscription & Billing

Subscribers select a plan and are billed monthly via Stripe. Plans auto-renew unless canceled through the billing portal. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in account suspension or termination.

5. Payment Processing

Customer payments collected through the Platform are processed via Stripe Connect. Funds are deposited directly into the Subscriber's connected Stripe account. We are not a party to transactions between Subscribers and their customers and are not liable for disputes, refunds, or chargebacks.

6. Data Ownership

Subscribers retain ownership of all data they input into the Platform, including customer records, job details, photos, quotes, and payment records ("Subscriber Data"). We do not sell, share, or use Subscriber Data for any purpose other than providing the Platform service.

7. Data Isolation

Each Subscriber's data is logically isolated. No Subscriber can access another Subscriber's data. Platform administrators may access Subscriber data only for support purposes, and all such access is audit-logged.

8. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose
  • Attempt to access another Subscriber's data
  • Reverse-engineer, decompile, or disassemble the Platform
  • Upload malicious code, viruses, or harmful content
  • Exceed reasonable usage limits or abuse API endpoints
  • Resell or sublicense access to the Platform

9. Photos & Storage

Photos uploaded through the Platform are stored securely in cloud storage, scoped to the Subscriber's organization. We do not access, analyze, or share uploaded photos except as necessary to provide the service or as required by law.

10. Limitation of Liability

The Platform is provided "as is" without warranty of any kind. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of the Platform.

11. Termination

Either party may terminate the subscription at any time. Upon termination, Subscriber data will be retained for 30 days to allow export, after which it may be permanently deleted. We reserve the right to suspend or terminate accounts that violate these terms.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Continued use of the Platform after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Hawaii, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Honolulu, Hawaii.

14. Contact

For questions about these Terms, contact us at support@junkmint.com.

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